LGPD and your rights
Brazil's General Data Protection Law (LGPD) puts you in charge of your own data. This page explains what your rights are and how to exercise them with us.
Last updated: September 1, 2026
1. Our commitment
OutBox Group processes personal data in accordance with Brazil's General Data Protection Law (LGPD, Law 13.709/2018). We collect the minimum necessary, use it only for the purpose we stated and do not sell data to anyone.
2. What data we process
From the website, only what you fill in on the contact form: name, email, service of interest, an optional message and whether you checked interest in a video call. The full details are in the Privacy Policy.
3. Your rights
You can exercise the following rights at any time and at no cost:
- Confirmation and access: Find out whether we process any of your data and receive a copy.
- Correction: Correct data that is incomplete, outdated or wrong.
- Anonymization or blocking: Ask that unnecessary data, or data processed unlawfully, be anonymized or blocked.
- Deletion: Ask us to delete your data, subject to the retention periods the law requires us to observe.
- Portability: Receive your data in a format that can be transferred to another provider.
- Information about sharing: Find out who we share your data with. In our case, only the providers named in the Privacy Policy.
- Withdrawal of consent: Withdraw a permission you gave earlier, when the processing is based on consent.
- Review of automated decisions: Ask for a human review of a decision made solely by a machine. We do not currently make any decision of this kind.
4. How to exercise them
Send an email to felipe@outboxgroup.com.br with the subject “LGPD”, saying which right you want to exercise. To protect you, we may ask for some information to confirm your identity before fulfilling the request.
Response time: up to 15 days, as provided by law. If the request is complex, we will let you know and explain why.
5. Data Protection Officer
Our Data Protection Officer (DPO) is Felipe Melo, and the contact channel is felipe@outboxgroup.com.br.
6. Security incidents
If an incident occurs that may pose a significant risk to you, we will notify the affected data subjects and Brazil's National Data Protection Authority (ANPD) within the deadlines set by law.
7. If you are not satisfied
Talk to us first: we almost always resolve things quickly. If you still believe your rights were not respected, you can file a complaint with Brazil's National Data Protection Authority (ANPD).